Forefront Investigations
About2023-08-09T10:03:29+00:00

About Us

About Us

Meticulous Strategy. Unwavering Dedication. Exceptional Results.

Malissa Ortegon, licensed private investigator specializing in surveillance and investigative services – Forefront Investigations

About Forefront: Malissa Ortegon

Real-life strategy to reach your goals.

At Forefront Investigations, we believe in the power of information. Founded by Malissa Ortegon, a professional investigator with extensive experience across diverse investigative roles, our agency has a steadfast commitment to unveiling the truth in its purest form. From insurance fraud to child custody surveillance, and from social media research to intricate background checks, Malissa’s rich professional background shapes the comprehensive suite of services we offer today.

Malissa’s fascination with human nature and the driving forces behind actions led her to obtain a bachelor’s degree in psychology, with a minor in criminal justice, and a master’s degree in criminology. Her insatiable curiosity and academic pursuits, combined with her practical experience, makes Forefront Investigations uniquely equipped to understand and address the complexities of your case.

We strive for diversity across the globe

Our Pledge to You

Strategic Focus: We understand that reaching your goals requires more than just determination – it demands a well-planned strategy. Each case we undertake is carefully analyzed to devise an investigative roadmap, targeted at achieving your desired outcome.

Holistic Expertise: Our wide-ranging experience across various facets of investigations equips us with the skills and knowledge to handle complex, multidimensional cases. Whether it involves surveillance, background checks, or research, our team is capable of delivering on all fronts.

Personalized Approach: At Forefront Investigations, we prioritize your unique needs and circumstances. Every investigation is tailored to the client, ensuring that we deliver results that align with your objectives and exceed your expectations.

Frequently Asked Questions

We know not many people have a private investigator on speed dial, that’s why we’ve included some of the FAQs that customers ask us before working with our team. 

Do I have to sign a contract before an investigation begins?2026-07-04T18:03:54+00:00

Yes. Like other professional service providers, Forefront investigations requires a signed service level agreement before beginning any type of investigative work.

The agreement defines the scope of the services, outlines the terms of the agreement, explains the fees for the services provided, and establishes the responsibilities of both parties. This process protects everyone involved and ensures the investigation begins with clear expectations.

What does it mean when a PI Says – Once we’re authorized to work on your case?2026-07-04T18:00:23+00:00

When a private investigator says “We need to be authorized to work on your case” it simply means that you’ve decided to hire the private investigator and have approved them to begin work on your behalf.

Before any investigation starts, we’ll discuss your objectives, explain the recommended investigative services, reviewed estimated costs, and answer your questions. Once you choose to move forward, you’ll complete al lthe necessary service agreement and provide suthorization for us to being the investigation.

This ensures everyone understands and agrees the objectives, scope of the investigation, the expected process, and the terms of the engagement before investigative work takes place.

How can I initiate a private investigation with Forefront Investigations?2026-07-04T17:53:03+00:00

Starting an investigation begins with a confidential consultation. During this conversation, we’ll learn about your situation, discuss your goals, and determine whether our investigative services are the right fit for your needs.

If we move forward, we’ll explain the investigative options available, outline the expected process, review costs and timelines, and answer any questions before work begins.

Once we’re authorized to work on your case, our investigators develop a strategic plan tailored to your objectives while keeping you informed throughout the investigation.

Every inquiry we receive is handled discreetly, and all information you share with us remains confidential.

Are private investigations legal?2023-07-10T00:56:19+00:00

Yes, private investigations are completely legal. At Forefront Investigations, we operate within the bounds of the law at all times, ensuring that the evidence we collect is legally obtained and can be used in a court of law if necessary.

We are licensed by the state of California as private Investigators: License #188752, and are Registered Process Servers – License # PS-3484

How long does an investigation typically take?2023-07-10T00:55:12+00:00

The duration of an investigation varies greatly depending on the case. Factors such as the complexity of the investigation, the level of cooperation we receive, and the amount of information required, all influence the timeframe.

What is the cost of hiring Forefront Investigations?2023-07-10T00:54:58+00:00

The cost of our services depends on the complexity and requirements of the case. We’re committed to providing high-quality results at competitive prices. For specific pricing information, please contact us directly, we’ll listen to your situation and provide you with a solution and budget.

How does Forefront Investigations approach a case?2023-07-10T00:54:18+00:00

We tailor our approach to each case based on the client’s unique needs and circumstances. We devise a strategic plan that could involve physical surveillance, electronic monitoring, or a combination of both to ensure the best possible outcome.

How discreet is your private investigation service?2023-07-10T00:54:02+00:00

Our services are conducted with the utmost discretion and confidentiality. Our investigators are trained to carry out operations without arousing suspicion or compromising the privacy of our clients.

What services does Forefront Investigations provide?2023-07-10T00:53:44+00:00

We don’t offer services, we offer solutions. During our consultation, our client presents us a problem, and our job is to develop an investigative solution that fits their needs. Whether that solution is composed of surveillance, missing persons investigations, background checks, open-source intelligence (social media investigations), witness interviews and statements, service of process, skip tracing, or something else – our job is to help our clients find the answers the need.

We Take Every Case to Heart

Real-life strategy to reach your goals.

At Forefront Investigations, we are fully aware of the trust you place in our hands when you choose us to assist with your investigation. We understand the gravity of this responsibility, and we don’t take it lightly. Each case we receive is treated with the seriousness it deserves, each inquiry meticulously analyzed, and each client treated with the utmost respect and consideration.

Our agency thrives on the core principles of integrity, discretion, and service excellence, and we consider every investigation an opportunity to uphold these values. We don’t just work for you; we work with you, aligning our strategies with your goals, and ensuring that the investigative process is as transparent and comfortable for you as possible.

Real-life results

We Generate Results for Our Customers

We generate results for our customers

I hired Forefront Investigations for my legal case involving my child. Malissa went above and beyond. She stayed in communication and got the evidence I needed for court. I felt comfortable talking with her and have recommended her to others.

S.A

Highly recommended! Professional and thorough with a rapid response and quick reporting. I will definitely use their services again. Thank you!”

Nellie H.

Malissa’s professionalism, discretion, and thoroughness exceeded my expectations. I’m thankful for her dedication to finding the answers I needed.

James R., San Diego

Malissa was able to not only locate my ex-boyfriend, but she was able to serve him a restraining order. I feel much safer now. Thank you!

E.H.

We hired Forefront Investigations for a complex business case, and they were nothing short of extraordinary. Their strategic approach, attention to detail, and clear communication made the process seamless. Their insights were invaluable.

Sarah H.

I was impressed by Forefront Investigations’ professionalism and sensitivity when handling my case. They provided regular updates and delivered comprehensive results, all while ensuring utmost confidentiality. Highly recommended!

Lisa G.

Forefront Investigations’ service is remarkable. The team’s diverse expertise and personalized approach truly set them apart. They were determined, thorough, and went above and beyond to help me find the answers I needed.

Jennifer T.

Forefront Investigations
Forefront Investigations

Seeking Clarity?
Reach Out to Forefront Investigations Today.

If you’re in search of answers, allow us to guide as you find the information you need. We’re ready to take on your case and provide the reliable, comprehensive services you need.

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